The Gund Company is a third generation family business.
Our roots in the electrical industry run back five generations with the founding of Bussmann Manufacturing Company by Al Bussmann, Sr., the great-grandfather of our President, Stephen Gund.
The Gund Company was established in 1951 by Ed Gund, with Paul Gund joining in 1963. Al Bussmann Sr. had counseled young Paul Gund to study chemical engineering to understand the future of materials technology. The business started as a manufacturer’s representative organization. As Ed and Paul listened to the needs of customers requesting better service and faster delivery, The Gund Company moved into material distribution with a stocking facility closer to our Midwest customer base.
Over the years, The Gund Company has grown into one of the largest manufacturers and fabricators of thermoset composite materials. Customers usually begin doing business with us to gain access to our materials and electrical apparatus expertise. They stay with us for generations because of our quality, delivery reliability and constant cost reduction efforts. The Gund Company now has 8 locations in the United States, Canada, Mexico and China.
Although The Gund Company has experienced significant growth in recent years, the Gund family’s management philosophy of Satisfy the Customer! has not changed. We will satisfy our customers completely with a sense of urgency that will demonstrate our appreciation for our relationship.
The Gund Company bases our business philosophy on providing value to the customer.
To better define what constitutes value to the customer, The Gund Company uses the formula below to guide our daily actions.
While the Value formula is not able to produce a specific meaningful number, it shows us the mathematical relationship between Value and its critical components.
- As Quality improves, Value increases.
- As Customer Service improves, Value increases.
- As Cost decreases, Value increases.
- As Cycle Time decreases, Value increases.
- Trust in our Character and Competence is a multiplier increasing Value received by the customer.
* The Value Equation was created by Roland Boreham, former CEO of Baldor Electric. The Gund Company added the Trust factor to this equation to account for a variety of subjective factors that impact the customer’s perception of Value. Trust concepts are more fully explained in Stephen M.R. Covey’s book, The Speed of Trust.
By defining value, we can focus on delivering value. We survey our customers to rate our quality, service, cost relative to the market, and cycle time.
We survey, measure, track, and record. We focus on continuous improvement on these metrics to deliver increasing value over the long term.
If you would like to partner with a company focused on value, please request a formal presentation at your facility.